1. Introduction

At Kuya-K, accessible from kuya-k.com, one of our main priorities is the privacy of our visitors and customers. This Privacy Policy outlines the types of information that is collected and recorded by Kuya-K and how we use it.

This policy complies with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines.

2. Information We Collect

When you visit our site, purchase a product, or create an account, we may collect the following personal information:

• Name and contact information (email address, phone number)
• Shipping and billing address
• Payment details (processed securely via our payment gateway partner, PayMongo; we do not store full credit card numbers)
• Device information, IP address, and browser data for analytics and security tracking

3. How We Use Your Information

We use the information we collect in various ways, including to:

• Fulfill orders, process payments, and arrange for delivery
• Communicate with you regarding order fulfillment or customer support inquiries
• Improve, personalize, and expand our website
• Prevent fraudulent transactions and protect our customers
• Send marketing emails (only if you have opted in)

4. Data Protection and Sharing

Your data is securely stored on protected databases (managed through Supabase). We do not sell your personal data to third parties. We share your name, address and phone number with Korea Post and PHLPost, the two carriers that move your parcel, strictly for the purpose of delivering it.

5. Cookies and Analytics

We use a small number of cookies, and we set no advertising or cross-site tracking cookies.

• Sign-in cookies — set by our authentication provider (Supabase) so you stay signed in from page to page. Without them you cannot sign in or check out.
• Google Analytics — we use Google Analytics to count page views and see which pages people use. It sets its own cookies in your browser. We do not send your name, email address, or shipping address to Google.
• Browser storage, not cookies — your bag, the products you recently viewed, and your language and currency choice are kept in your own browser's local storage. They stay on your device and reach us only when you place an order.
• Wishlist — while you are signed out it stays in your browser too. Once you sign in it is saved to your account so it follows you between devices, and if you have opted in to marketing email we use it to tell you when a wishlisted item's price drops or it is available again.

You can block or clear all of these in your browser settings. Blocking the sign-in cookies will stop you signing in and checking out.

6. Your Consent and Rights

Under the Data Privacy Act of the Philippines, you have the right to be informed, to access, to object, to erasure or blocking, to damages, to file a complaint, to rectify, and to data portability.

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

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If you have questions about our Privacy Policy or wish to exercise your data privacy rights, please email the support address shown in the site footer and in every order email. The representative named in the footer handles data privacy requests.